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Peter Wake
This is not resolved in the latest update, despite the claim from Jon Young. I select the only option in the "logo" section: None, and the logo still shows. I cannot use the product with the logo showing - VCam is useless in this state.
Note that my account email for Canny is not my VCam email.
Jon Young
Peter Wake: Hi Peter, VCam recently transitioned from beta to general availability. As part of this change, licensing restrictions were enabled.
If you could share the email address you signed up with to VCam.ai and XSplit by emailing jon@vcam.ai, I will be able to migrate your license across for you.
Jon Young
Hi Eric, this should be resolved now. Apologies for any inconvenience. Please expect an email from jon@vcam.ai shortly with more information regarding your account and what this change means. Thanks!
Jon Young
Hi Eric, I couldn't find any account associated with the email address you have used here. If you can email me on jon@vcam.ai with more information, I'll happily take a look for you.