Website, Installation Process and Upload Logo Issues
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Damian Eastwood
Signing up to vcam.ai with Apple ID doesn't work the same way as it does when signing up with Email. It took me to a screen "We've Found Your Workgroup!" and I was lost from there. When I clicked on the button to download, it flashed to a different screen and then reloaded the "We've Found Your Workgroup!" page so quick I couldn't read anything. I signed in using an email and it seemed to work as designed and took me to the Dashboard where I could download the app.
On installation I got "Installation Complete" then it launched the vcam app and told me "Hold Up! We need some permissions". It was not very clear what I needed to do. The instructions told me to click "Install". There was no "install" the app was already installed. Then it told me to go to Privacy and Security Settings and click "Allow". It took me a while to figure that out. It would have been better to say "Scroll down to the Security heading and click "Allow" to install the Camera extension. And even better a screen shot in the warning page of that would have been great. I figured it out eventually.
Uploading a logo doesn't allow drag and drop even though it says it does. I was able to click Choose File to upload the my logo. In the Logo select pane the logo is cropped, I guess it would look better if it was scaled.
Other than that it's working and I am able to use it in Zoom as a virtual camera. I am looking forward to seeing how the Beta develops.
Jon Young
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Jon Young
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Jon Young
Hi Damian, I'll be closing this one off now that we've ticked off most of these items. Thank you for your feedback! We still have changes to make to the permissions dialog to make that a much better experience - all going well that will make its way in soon.
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