Starting a call kills the camera feed
under review
P
Paul Hiatt
I'm using the (new) Teams desktop app as well as the latest VCam.ai desktop app. When I start a call in Teams the background stays but my camera feed is gone until I "refresh" it in VCam.
Alex Balcanquall
Logitech Camera was active in teams settings ui. I wasn't in call. The hang was starting vcam.ai and the main vcam.ai app hung completely and needed force closing. This is on M2 Mac Mini latest os.
Alex Balcanquall
Having same issue. if vcam is started after teams / zoom (possibly anything that grabs the camera) then vcam hangs at camera intialization. Killing teams and zoom, then starting vcam fixed.
Jon Young
Alex Balcanquall: Just to help confirm some bits:
- Was your camera consumed by Teams / Zoom / ... at the time?
- What model and macOS are you currently running? eg. MBP M2, Sonoma
- When you say hangs at camera initialization, is it correct to say this is the "Launch VCam.ai" screen seen in Teams / Zoom / ...?
Jon Young
under review
Jon Young
Thanks for the report Paul. We’ll take a look and follow up if we need more information.