Video freezes while using with MS Teams | Voters

Video freezes while using with MS Teams

Chris Giordano720

Ever since the latest update, I keep getting a message from MS Teams that the camera has stopped working and the video freezes completely. If I close VCam and re-open the video will resume, but only for a short period of time. At which point, it freezes again.

June 27, 2024

Chris Giordano720

I'm not seeing the exact same thing. I'm on Version 2.0.133 (2.0.133) for macOS Sonoma (14.4.1).

Jon Young

Chris Giordano720: Doh, this change must not be public just yet then. You're welcome to download this version to see if this setting improves your experience. I have granted access to the email address you used here. Alternatively, we'll likely push this update live late next week or the week after, if you'd prefer to wait.

https://drive.google.com/file/d/1_Eqgh7yAhQUkZc6JM7jHuLE_3gqvSVPU/view

Chris Giordano720

Jon Young, I'll give it a shot and let you know how it goes. Thanks, Jon!

Chris Giordano720

I'm not sure what's going on, but I'm see the same thing that my screenshot was showing still. I still don't see the resolution dropdown nor the checkbox button that you highlighted.

Jon Young

Chris Giordano720: I checked the code. It looks like we're only shipping resolution "configuration" for Windows right now. I'll check in and see what we can do for you here.

Jon Young

Hi Chris, this might be related to the "Maintain active resolution" setting we introduced in the "Camera" panel. If it's enabled / checked, please uncheck it and try again. If it's not enabled, we'll need some time to think about and investigate this one.